Accessibility
Accessibility statement
We want everyone to be able to use this website, including people who use a screen reader, a keyboard or magnification.
What we have done
- The site aims to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
- Every page can be used with a keyboard alone, with a visible focus outline and a link to skip to the main content.
- Text and buttons are designed to meet WCAG contrast requirements, and pages work when zoomed to 400%.
- Forms have labels, and errors are announced to screen readers and explained in words.
- The site does not use cookies, pop-ups, auto-playing media or time limits.
- Tables have headings, and charts have their figures in a table or text alongside.
Known issues
Some older PDF documents, such as certificates issued by third parties, may not be fully accessible. If you need a document in another format, ask us and we will send it in a format that works for you.
Ask for help or report a problem
If you find something hard to use, or need information in a different format such as large print, email hello@blockgenie.co.uk or call 020 8175 4986. We aim to reply within one working day.
If you are not happy with our response, you can use our complaints procedure.
This statement was prepared on 22 October 2026 after a review of the site by BlockGenie.