Fees
Our fees
We publish our fees so directors can compare like for like before they talk to us. All prices include VAT.
Management fee
£275 per flat, per year
Higher-risk buildings (at least 18 metres or seven storeys high) carry an additional £75 per flat for the extra building safety duties, making £350 per flat.
For example, a 40-flat building pays £11,000 a year. Commercial units within a building are quoted separately.
Included in the management fee
- A named property manager and a monthly visit to the building, with an inspection report
- Service charge budgets, demands and collection, with quarterly financial reporting to the directors
- Preparing the information for the year-end service charge accounts
- Reminders and chasing of unpaid service charges
- Arranging the buildings insurance
- Appointing and managing contractors for cleaning, maintenance, lifts, fire safety systems and other services
- Booking statutory inspections and fire risk assessments, and following up the actions
- Logging and answering resident and leaseholder enquiries
- Quarterly board meetings (online, in office hours) and the annual general meeting, with minutes
- Company secretarial support for RTM and resident management companies
One-off fees
Taking on your building
| Price, including VAT | |
|---|---|
| Onboarding: taking over records, accounts, contracts and compliance from the previous agent | From £595, quoted for each building |
| Right to Manage support, from checking eligibility to handover | £1,750, credited against our fees if you appoint us |
Charged to the building when needed
Additional services
These are agreed with the directors before any work starts and paid from the service charge.
| Price, including VAT | |
|---|---|
| Major works that require Section 20 consultation: specification, tendering, consultation and supervision | 5% of the contract value |
| Insurance claims over £5,000: managing the claim with the insurer, loss adjuster and contractors (smaller claims are included) | 5% of the settlement |
| Additional management work, junior team member | £60 per hour |
| Additional management work, senior team member | £120 per hour |
| Cleaning of communal areas by our in-house team | £36 per hour |
| Operational support on site by our in-house team | £48 per hour |
| Routine maintenance by our in-house team | £60 per hour |
Many agents charge 10% to 12.5% for managing major works. Third-party costs, such as surveyors, fire risk assessors, accountants and solicitors, are charged to the building at cost.
Charged to individual leaseholders
Leaseholder fees
These are paid by the leaseholder who asks for the service, not by the building, and only where the lease allows.
| Price, including VAT | |
|---|---|
| Sale pack (LPE1) for a leaseholder selling their flat, including the first round of enquiries | £225 |
We send reminders and chase unpaid service charges at no extra cost. A leaseholder is only charged if arrears have to be passed to debt recovery, where the lease allows.
Want a written proposal?
Tell us about your building and we will send a proposal with the fee for your building.