Services
Everything your building needs, managed in one place
One management agreement covers the running of the building, its money and its safety. Major works and reviews are available on their own or as part of it.
Block management
The day-to-day running of your building, by a manager who knows it.
- A named block manager and a monthly site inspection
- Cleaning, gardening, lifts, door entry and communal utilities managed under contract
- Resident enquiries about communal areas logged and answered
- Regular reports to the board on the building, spending and open issues
- Practical options and costs whenever the directors need to decide something
Service charges and accounts
Service charge money belongs to the leaseholders. We treat it that way.
- Annual budgets prepared with the directors: repairs, contracts, utilities, insurance, compliance and reserve funds
- Spending tracked against budget and reported to the board
- Reserve fund balances and arrears reported clearly
- Funds held in designated client accounts, separate from our own money
- Every contractor invoice checked against the work before it is paid
- A fair, consistent arrears process agreed with the directors
- Anti-money laundering, anti-fraud and sanctions controls on all payments
Compliance and building safety
The directors carry the legal responsibility. We make sure nothing is missed.
- Fire risk assessments booked on time and every recommendation tracked to completion
- Fire alarm, emergency lighting, gas, electrical, water and lift inspections scheduled
- Specialist advice from fire engineers and surveyors coordinated when needed
- Contractors checked for insurance and safety documents before they start
- All compliance records held in one organised digital file for the building
Repairs and contractors
Every repair is logged, prioritised and followed through until it is finished.
- Repairs reported by residents or found on inspection logged straight away
- Quotes from qualified, insured contractors, with prices compared
- Work tracked until it is signed off, with the resident kept informed
- Planned maintenance scheduled to avoid larger repair bills later
- Local contractors who know our buildings, so response times stay short
Major works
Larger projects, from roof replacement to cladding remediation, run in a structured way.
- Surveyors, engineers and specialist consultants appointed to define the work
- Section 20 consultation with leaseholders handled correctly
- Contractor tenders run and compared for the board
- Site access, progress and communication with residents coordinated
- Experience at scale: we coordinate a cladding remediation programme worth more than £10 million at The Exchange, funded by the Building Safety Fund
Insurance and claims
The right cover for the building, and help when something goes wrong.
- Building insurance renewals arranged through an FCA-authorised broker
- Policy terms and costs explained to the directors before renewal
- Claims coordinated with the insurer, loss adjusters and contractors
Service charge reviews
Contracts that rolled over for years are often the easiest savings.
- A line-by-line review of maintenance, cleaning, insurance, utilities and routine work
- Alternative quotes where a contract no longer represents value
- Budgets revised to reflect the savings, without cutting safety or maintenance
- At The Exchange, our first-year review cut the service charge by 11.5%
Want to know what this would cost for your building?
Our fee depends on the number of flats and what the building needs. Tell us about it and we will send a written proposal.