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Switching managing agent: resources

Comparing managing agent proposals

Questions to put to every agent, with space to compare their answers. Print it, or save it as a PDF from your browser.

QuestionAgent AAgent BAgent C
Annual fee, and what it is based on (per flat or fixed)
What the fee includes
What is charged on top, and how much
Who our named manager would be, and how many buildings they look after
How often the building is inspected
How often the board gets a written report, and what is in it
How residents report repairs, and how they are kept updated
Emergency cover outside office hours
Client money protection scheme and certificate
Redress scheme and membership number
Professional indemnity insurance
Spending the agent can approve without the board
Contract length and notice period
Buildings like ours they manage, and a director we can call for a reference